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3CX Phone System for Windows System for Windows
Page 18
Installing the 3CX Call Assistant
The Call Assistant is a small windows application that allows users to manage their
extension and calls from their desktop. Users can see the extension numbers of other
users and whether they are available to take calls. The Call Assistant application is
phone-independent, enabling you to use your favourite SIP hardware or software phone.
The Call Assistant ships with all editions of 3CX Phone System, including the Free
edition. However, in the Small Business, Pro and Enterprise editions, the Call Assistant
allows you to transfer calls to another extension or voice mail and launch calls with a few
mouse-clicks. You do not need to learn complicated phone functions.
The Call Assistant is a very small application (400k) and is very easy to deploy. To install
it:
1.
From the machine on which you wish to install the Call Assistant, go to:
http://phone-system:5481/callassistant.php, where phone-system is the machine
name of your phone system server.
2.
Click on the Link ‘Install 3CX Call Assistant’.
3.
Click ‘Run’ to execute the setup process.
4.
You will be prompted to select a location. The files will be copied. Click Finish to
complete installation.
The 3CX Call Assistant User manual
For 3CX Phone System extension users, there is a special manual which explains the
use of 3CX Call Assistant, as well as how to retrieve voice mail by phone. The latest 3CX
Call Assistant manual can be downloaded here: